Our Assurance
Service & Support — 3 Years
Reliability is at the core of our work. Each piece undergoes careful calibration and testing before completion, ensuring consistent performance in everyday use.Following completion, we provide up to three years of support. Should any issue arise under normal use, we offer guidance and service based on the specific situation, maintaining a stable and reliable experience over time.Each project is individually documented to ensure clarity and traceability throughout the process.
The Art of Bespoke Craftsmanship
01/Movement check - Functional check
We check the overall functioning of the movement and associated complications to ensure optimal precision.
02/Dial check - Aesthetic check
Careful inspection of the dial to ensure there are no visible defects, scratches, or impurities.
03/Hand check - Aesthetic check
Each hand is examined to ensure it is in perfect condition, properly aligned, and flawlessly finished.
04/Push-button check - Functional and aesthetic check
We test the responsiveness and visual appearance of the push-buttons to ensure they are both effective and attractive.
05/Crown inspection - Functional and aesthetic inspection
The crown is tested for ease of use, alignment, and aesthetic integration with the case.
06/Strap screw inspection - Functional and aesthetic inspection
The screws are checked for proper fastening, alignment, and finish to ensure safety and elegance.
07/Aesthetic inspection
A visual inspection with the naked eye at a standard distance ensures overall harmony and the absence of apparent defects. Using a magnifying glass allows for a closer examination of finer details.
08/Air tightness test
We subject the watch to a dry pressure test to check the integrity of the case and ensure there are no leaks.
All Your Questions, Timely Answered
Do you provide after-service support?
Each project is supported within a defined service period. Under normal use, we provide guidance and assistance where appropriate, ensuring a consistent and reliable experience over time.
What happens if an issue arises?
We recommend addressing any concerns through direct communication. Based on the situation, we will advise on the most appropriate next step to maintain performance and stability.
Is each project unique?
Yes. Each project is developed through direct conversation and is not based on predefined models, ensuring a result that reflects individual perspective and intent.
